Five Nines
(fiv nines) n.

1. The symbol of perfection in information technology.
2. Industry term for 99.999% reliability, 5 minutes a year of downtime.
3. Those who advance information technology beyond expected standards.

“Five Nines knowledge and responsiveness is stellar. I can call Chris at any time and know problems will be taken care of. They have gotten to know us, what we want to achieve, and try hard to fulfill those needs. They talk to our people and give us ideas on what we should do. They don’t push, but offer cost-effective ways for us to improve our IT. I’m not a techy, so if they see me get that glazed look in my eyes, they are good at explaining their ideas at a business-person level. I’ve grown to trust their recommendations.”


~ Michael Lindberg - Hampton Enterprises